Shipping policy
Shipping Policy
At Trendylilthing, we strive to provide a seamless and reliable shipping experience for all our customers. Below are the details of our shipping policy:
Processing Time
- Orders are typically processed within 1-5 business days after payment is confirmed.
- Custom or personalized items may require additional time. Any extended processing times will be noted on the product page.
Shipping Options & Delivery Times
- Standard Shipping: Estimated delivery within 7-10 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days (available at an additional cost).
- Shipping times may vary based on your location and the shipping carrier.
Shipping Rates
- Shipping fees are calculated at checkout and depend on the selected shipping method and destination.
- Free Shipping: Available on orders over $100 (domestic only).
International Shipping
- We currently ship to select countries. International delivery times typically range from 7-21 business days.
- Customers are responsible for any customs duties, taxes, or fees required by their country.
Order Tracking
- Once your order ships, you’ll receive a confirmation email with tracking details so you can monitor your shipment.
Shipping Delays
- While we aim for timely delivery, unforeseen events (e.g., weather, customs processing) may cause delays. Please contact us if you feel there is a delay. We appreciate your patience and understanding.
Incorrect or Undeliverable Addresses
- Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at trendylilthing@gmail.com or 669.400.6292 (text or call) within 10 days of delivery. We’ll work with you to resolve the issue.
If you have any further questions or concerns about shipping, feel free to reach out to us at trendylilthing@gmail.com. Thank you for shopping with us!